Frequently Asked Questions

How far in advance should I book?

Reservations are open to book 90 days in advance, we recommend booking as soon as possible for weekend reservations.

How long should I allow to enjoy my tasting menu?

Our tasting menu will take between 3 and 3.5 hours to complete.

Do you offer vouchers?

We are delighted to be able to once again offer vouchers/gift cards as of October 2023.

We are able to offer a monetary voucher of any amount that is then valid for a year. Once you have specified the amount, we can send you a payment link via email which will allow you to pay for the card and unlock the voucher code.  At the same time, we will need a name of the recipient and an address so that we can post the physical voucher.

Any enquiries regarding regarding vouchers, please, get in touch with us via email.

Do you cater for dietary requirements?

We would like to advise our guests to have an open mind and ask for your confidence in our preparations. We can alter our menus for vegetarians, pescatarians and strict allergies or intolerances to a certain extent. We must have at least 48 hours notice to honour this and must be informed when booking.

Whilst we follow best practice at all times, we would like to highlight that all dishes we serve are produced in an environment where allergens are also prepared and cooked. Therefore, we are unable to guarantee the environment will be completely allergen free.

What is your cancellation policy?

Credit card details are required and need to be provided within 48 hours to secure all bookings.

 They are securely kept with a third-party and will only be used for cancellation penalties.   

 To give us a notice regarding cancellation or a booking amendment please email us at info@bulrushrestaurant.co.uk 

It is within our discretion to add a cancellation fee of £85 per guest in the event that a booking is not honoured in whole or in part, which includes reducing numbers, or is cancelled with less than 48 hours' notice. 

Do you welcome children?

We do not have a minimum age requirement to dine in the restaurant.  We do not have child friendly facilities & menu and we wish to respect all of our diners’ experience.

Do you have wheelchair access?

Unfortunately, we are unable to offer full access by wheelchair throughout the restaurant.

Do you have a dress code?

There is no dress code at Bulrush. Diners are encouraged to wear whatever makes them feel the most comfortable.

Where should I park?

There is no off street parking available for Bulrush restaurant. We recommend arriving early to your reservation in order to allow some time to find convenient street parking.

Do you offer private dining?

We are able to accommodate a table of ten people at maximum capacity in our upstairs dining room. No additional fee is required, but we do ask for all inquiries be sent to info@bulrushrestaurant.co.uk.